Course
Client Rights - 2018 Policies & Procedures (CR)
Client Rights - 2018 Policies & Procedures (CR)
ne of COA’s Guiding Principles for Effective Practice is to respect the rights of individuals, which requires that practices reflect a profound respect for personal dignity, confidentiality, and privacy. This principle is evident throughout all...
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Crisis Response & Information Services - 2018 Policies s& Procedures (CRI)
Crisis Response & Information Services - 2018 Policies s& Procedures (CRI)
risis Intervention Services are immediate methods of intervention that can include stabilization of the person in crisis, counseling and advocacy, and information and referral, depending on the assessed needs of the individual. Crisis Hotline...
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Disaster Recovery Action Plans - 2018 Policies & Procedures (DIS)
Disaster Recovery Action Plans - 2018 Policies & Procedures (DIS)
Disaster Recovery Case Management services are designed to stabilize the living conditions of service recipients who are victims of disaster, the goal being to re-establish their pre-disaster status to the greatest extent possible. It involves...
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Ethics - 2018 Policies and Procedures (ETH)
Ethics - 2018 Policies and Procedures (ETH)
COA’s Ethical Practice standards are based on the assumption that good resource management drives excellence in organizational performance and service delivery, and that good resource management cannot occur in an environment that lacks...
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Financial Management - 2018 Policies & Procedures (FIN)
Financial Management - 2018 Policies & Procedures (FIN)
Sound financial management begins with an organization’s commitment to providing high quality services relative to its mission or purpose. Leadership creates a culture of honesty and ethics in all areas of organizational practice, including the...
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Governance - 2018 Policies and Procedures (GOV)
Governance - 2018 Policies and Procedures (GOV)
COA’s Governance standards address several developments related to the concept of leadership: public sector discussion influencing accountability in the nonprofit sector; evidence found in the mental health literature of an association between...
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Introduction to Incident Command System (NIMS100b)
Introduction to Incident Command System (NIMS100b)
FEMA - NIMS 100.C Course Overview ICS 100, Introduction to the Incident Command System, introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course describes the history, features and...
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National Incident Management System (NIMS700b)
National Incident Management System (NIMS700b)
FEMA NIMA 700b Course Overview This course provides an overview of the National Incident Management System (NIMS). The National Incident Management System defines the comprehensive approach guiding the whole community - all levels of...
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Risk Prevention & Management - 2018 Policies & Procedures (RPM)
Risk Prevention & Management - 2018 Policies & Procedures (RPM)
OA’s Risk Prevention and Management standards go beyond protecting against threats. An organization’s risk prevention and management practices are seen, more positively, as an opportunity to strengthen the organization. Leadership sets a...
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Training & Supervision - 2018 Policies & Procedures (TS)
Training & Supervision - 2018 Policies & Procedures (TS)
COA’s Training and Supervision standards focus on preparing incoming staff to fulfill their roles at the organization and on providing employees with ongoing opportunities for continued learning and professional development. These training...
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